Cancellation and Refund Policies

Your treatment schedule is very important to us. We make every effort to keep all clients within the proper time frame for optimum results, however, we understand that life happens, and you may need to reschedule. In consideration of others, we require at least 24 hours of notice for cancellations.

Late arrivals: We will do our best to accommodate. Rescheduling will be necessary if our schedule cannot permit the time.

We are available via phone at 972-800-2127 during our business hours OR you may submit your request to [email protected]

Late Cancellation Fee: Clients who cancel their appointment on the same day will be charged $35.

No Show Fee: Clients who completely miss their appointments without giving us any prior notification or cancellation at the time of the appointment will be charged $50 or lose the scheduled service.